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Privacy Policy

Effective Date: April 14, 2026

Litehouse Health and Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

 

Information We Collect

We may collect the following types of information:

Personal Information
  • Name

  • Email address

  • Phone number

  • Date of birth

  • Payment information

  • Any information you provide through forms or scheduling tools

 

Health Information

If you become a patient, we may collect protected health information in accordance with applicable laws, including HIPAA.

 

Technical Information

  • IP address

  • Browser type

  • Device type

  • Pages visited on our website

  • Cookies and usage data

 

How We Use Your Information

We use your information to:

  • Provide telehealth services

  • Schedule appointments

  • Process payments

  • Communicate with you about your care

  • Improve our website and services

  • Comply with legal and regulatory requirements

 

Telehealth and HIPAA Compliance

Litehouse Health and Wellness provides telehealth services and complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act.

Your protected health information is stored and transmitted using secure systems. Access to your information is limited to authorized personnel only.

 

Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Laboratory providers such as Quest Diagnostics or Labcorp

  • Payment processors

  • Electronic medical record systems such as OptiMantra

  • Service providers who assist in operating our website or business

All third parties are expected to maintain the confidentiality and security of your information.

 

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and analyze usage.

You can adjust your browser settings to refuse cookies if you prefer.

 

Data Security

We take reasonable administrative, technical, and physical measures to protect your information.

While we strive to protect your data, no method of transmission over the internet is completely secure.

 

Your Rights

You may have the right to:

  • Access your personal information

  • Request corrections to your information

  • Request deletion of your data, where applicable

  • Opt out of certain communications

To make a request, please contact us using the information below.

 

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites.

 

Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

Contact Information

If you have any questions about this Privacy Policy, please contact:

Litehouse Health and Wellness
[Insert Email Address]
904-476-9609

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